Agape Reins LLC Policies
Our Services Policies
Services We Offer
Agape Reins offers horseback riding lessons, equine therapy, trail rides, and related activities. We reserve the right to modify our services or pricing at any time.
By booking services with us, you agree to the following terms:
Liability Waiver
By participating in activities with us, you acknowledge that horseback riding is inherently risky. Agape Reins LLC is not liable for any injuries or accidents that may occur during your participation. All riders must sign a liability waiver before engaging in any activity.
Code of Conduct
We strive to provide a safe and enjoyable experience for everyone. Guests are expected to follow all instructions from our staff and treat our horses, equipment, and property with respect.
Changes to the Terms
Agape Reins reserves the right to change these terms at any time. Continued use of our services indicates your acceptance of the updated terms.
Cancellation Policy
We understand that plans sometimes do change, so we have developed a clear cancellation policy to ensure fair treatment for all customers.
Cancellation Terms
Cancellations can be made by calling us or texting us at 276-579-2333. Cancellations made at least 3 hours before the scheduled appointment will not be charged. If there is a no-show with no notice, half of the service cost will be charged. If there is a no-show with no notice on numerous occasions we may refuse services in the future.
Deposits
All deposits are non-refundable. If you cancel according to the terms above, your deposit may be applied to future bookings.
By booking with us, you agree to abide by this cancellation policy
There's something about the outside of a horse that's good for the inside of a man
Our Privacy Policy
We respect and value your privacy. This Privacy Policy outlines how we may collect, use, and protect your personal information through our website.
Information We Collect
- We collect your name, contact details, and other relevant information to process your services.
- To secure your services, we may use secure, third-party payment processors to handle your payment.
- We collect interactions information with our website (including IP address, browser type, and activity), this is to improve user experience.
How We Use Your Information
- To process appointments and reservations.
- To communicate important updates, confirmation emails or service reminders.
- To improve our services based on user feedback and browsing patterns.
How We Protect Your Information
Your personal information is stored securely. We do not share or sell your data to third parties except as required by law or to provide our services (e.g., payment processors). Our website uses encryption to protect sensitive information during transmission.
By using our services, you agree to the terms outlined in this Privacy Policy. You may request access, correction, or deletion of your personal information by contacting us.